GIRLIEBREAKS GENERAL INFORMATION AND TERMS AND CONDITIONS

PRICES - The rates shown on our website are a guideline - Please contact us for individual party quotes.

FINANCIAL PROTECTION - In accordance with EC Directives your GirlieBreak is fully protected. Accommodation Only Break: Cover is provided under the 'Bond Plus' insurance scheme, managed by PJ Hayman and company Ltd. A certificate providing full details of how any payments made to GirlieBreaks are financially protected will be sent to you when you book. 

HOTELS - We endeavour to give accurate descriptions of each hotel with interior photos where possible, please remember price alone is not necessarily an accurate guide and interiors/surroundings may differ from photo supplied.

HOTEL TENANCIES - Normal room/accommodation occupancy starts from 2pm – 3pm and finishes at 1200 hours midday. In some cases if rooms/accommodation are available, you can check-in earlier and will be advised accordingly by hotel/accommodation reception staff. For those with a late flight departures arrangements can normally be made for you to leave your luggage with hotel/accommodation staff/representatives.

SPECIAL REQUESTS - Any special request should be put in writing to us and whilst we will make every effort to adhere to your requests, we cannot guarantee that we will always be successful. At the time of booking please advise us of any special requirements.

AIRPORT PARKING - save up to 50% on pre-booked secured airport parking from £45 pw. Also savings can be made on pre-booking airport hotels. Please call our 'Break Extras' expert for further information.

BATHROOMS - "Bathroom" in the description could be bathroom or shower room, all baths have shower attachment.

HOTEL MAINTENANCE/INTERRUPTIONS - Swimming pools and gardens are maintained regularly. From time to time routine maintenance and repairs have to be carried out. Nearby building works can sometimes be a problem and we can only give assurance in this regard at the time of booking and cannot accept responsibility should such an activity commence without notice. Should public supplies fail, such as water and electricity, intermittently or otherwise, or plumbing systems and mechanical equipment fail, we can accept no liability but will do our utmost to rectify any problems as swiftly as possible. It is a regrettable fact of life that systems do fail and should there by a problem with pool maintenance we cannot be held responsible but will do all that is possible to have the situation remedied as quickly as possible.

PAYMENT - A deposit is required when booking and the final balance falls due 10 weeks prior to departure. For late bookings full payment is due at time of booking. If paying by credit or debit card there is a 2% handling fee on all payments. We do not accept American Express. Final details and tickets will be dispatched approximately 2 weeks prior to departure. If payment is not received on the due date your break may be cancelled and cancellation charges incurred. Failure to pay a flight balance on time will almost certainly result in the cancellation of the flight seats.

PASSPORTS/VISA REQUIREMENTS - A full 10-year passport valid for at least six months after your return travel date is required for all persons travelling to all the destinations we feature. Children must now have their own passport if not already on a current passport. Please note it is the responsibility of the client to be in possession of a valid passport and any visa which might be required. Non British passport holders should check the regulations with the consulates of all the countries that they will be visiting or passing through.

CANCELLATIONS - Any cancellation must be in writing and sent by recorded delivery. Cancellation charges are as follows:

More than 70 days prior to departure Deposit only 69-60 days prior to departure 50% 59-30 days prior to departure 75% 29 days or less prior to departure 100% Girlie Breaks offer a comprehensive insurance policy to protect you against unwanted cancellation charges. It is your responsibility to ensure you have adequate insurance cover for travel overseas. Flight cancellation charges will vary and may be in accordance with the flight operator they have been booked with.

ALTERATIONS BY YOU - Most alterations to a booking that has been confirmed incurs extra expense both here in the UK and chosen destination. Therefore should you wish to change your reservation an administration charge of £20 will be made for each alteration up to 10 weeks before departure and £30 thereafter. We urge you to make your reservation of all extras at the time of booking.

ALTERATIONS BY US - In the unlikely event of us having to alter your Girliebreak due to circumstances beyond our control, we reserve the right to do so. We recognise that our reputation is dependent on our providing smooth running and problem free arrangements on all aspects of your holiday and every effort will be made to keep any resultant disruption to an absolute minimum. If the hotel room you have booked is withdrawn from our programme for whatever reason, we will offer you an alternative hotel/accommodation with a refund of any difference in rental if applicable. If we are unable to offer you alternative accommodation we will refund the cost of the accommodation. We will not be responsible for costs of flights and transfers that may have been booked in conjunction with the reservation.

CANCELLATION BY US - We reserve the right to cancel your break. We will only do so however, after the final balance falls due, where either you default in payment in whole or in part, or we are forced to do so as a result of circumstances beyond our control. Where your break is cancelled (other than due to default in payment) we will offer you the choice of purchasing another option or offer a full refund on monies paid for the accommodation. GirlieBreaks will not be responsible for any further liability, including cost of travel.

OUR OBLIGATION TO YOU - YOUR GIRLIEBREAKS CONTRACT -The contract is between GirlieBreaks and the party leader, who consents to the booking conditions. A contract exists when you have paid a deposit and we have accepted your booking with is subject to English law.

CURRENCY SURCHARGES/PRICE GUARANTEE - We will absorb any increase of up to 10% of the price (which excludes insurance and amendment charges). Amounts in excess of 10% WILL BE SURCHARGED. Currency exchange rates used for the brochure are Euro 1.05, USA $1.35,

WEBSITE ACCURACY - Our website is prepared in most cases many months in advance of your travel and whilst we have made every effort to ensure the contents are accurate, circumstances do change, services may be added or withdrawn, appearance of the hotel/rooms may alter, supermarkets/restaurants may be opened/closed. If we are aware of such changes, and consider it will affect your break we will make every effort to advise you but cannot be held responsibly for situations that are beyond our control.

GIRLIEBREAKS RESPONSIBILITY

Responsibility for the negligent acts and or omissions of our Suppliers, Employees, Agents or sub-contractors while acting in the course of their employment is accepted by GirlieBreaks, It is also accepted that any service contracted by us will be of a reasonable standard (subject to the following):

1. Our liability is limited to the total holiday price per person, excluding insurance premiums and amendment charges.

2. Liability is not accepted for circumstances due to force majeure.

3. Liability is not accepted for disappointment due to local disturbances beyond our control.

4. As a matter of policy GirlieBreaks will try to offer assistance to any problems that may arise, even if the circumstances are beyond our responsibility.

5. YOUR OBLIGATION TO US Booking - On making a reservation and paying a deposit you agree to accept the booking conditions be it via our website or direct with us.

Deposit - At the time of booking full deposit(s) and full insurance premiums (if relevant) are payable, and flights deposit/full payment if required. Payments - The final balance shown on your confirmation invoice is payable not later than 10 weeks prior to departure. Overseas - You are expected to take good care of your room/apartment and it's surroundings and to ensure the behaviour of anyone in your party does not cause a nuisance to other people.

IF YOU HAVE A COMPLAINT - In the unlikely event of a complaint, you must follow this procedure.

1. Contact the local agent/supplier of service as soon as possible and via full details of any problems.

2. If the local agent/supplier cannot be reached within a reasonable time you should contact the UK office or emergency number.

3. Reasonable time should be allowed for our local Agent to act upon/rectify any complaint but please be aware that the service of plumbers/electricians etc can take longer to materialize in foreign countries.

4. On your return home you must put your complaint in writing to us within 21 days of your return date. We cannot accept responsibility for damage, loss or disappointment arising form complaints that we were not given reasonable opportunity to rectify, or of which we were not notified in accordance with this clause.

CONFIRMATION OF BOOKING - These booking conditions together with our general information form the basis of your contract. Your booking is with GirlieBreaks in association with Villa World, registered in England, no 3237725. Website, telephone and postal bookings are all subject to the above terms and conditions.